The student will look at management in organizations and the information, tools, qualities, and skills needed to successfully manage others while fostering a positive work environment and contributing to organizational success.
Prerequisites
BUS 120, or SOC&101, or PSYC&100 or Instructor Permission.
Quarters Offered
Winter
Course Outcomes
Upon successful completion of the course, students should be able to demonstrate the following knowledge or skills:
- Define the supervisory roles and functions
- List essential skills and knowledge needed for a successful supervisor
- Identify current trends impacting business and the effect on the supervisory position
- Identify and discuss leadership theories
- Describe and discuss the characteristics of groups and teams
- Explain delegation
- Explain the importance of SMART (specific, measurable, achievable, realistic, time bound) goal setting
- Explain recruitment and retention
- Describe the importance of employee orientation and training programs
- Explain the performance and the importance of performance evaluation
- Discuss motivation, discipline, and feedback techniques
- Identify and describe legal and ethical challenges for the supervisor
Institutional Outcomes
IO3 Human Relations/Workplace Skills: Students will be able to demonstrate teamwork, professionalism, and/or workplace specific skills.
Course Content Outline
- Successful Supervisors
- Leadership & Teamwork
- Planning & Goal Setting
- Employee Recruiting, Selecting, and Retaining
- New Hire Orientation
- Performance Appraisals
- Employee Training
- Coaching & Motivation
- Positive, Creative, & Productive Work Environments
- Communication
- Difficult Employees, Discipline, & Negative Conflict
- Staffing
- Legal & Ethical Issues
- Technology
- Self-awareness
Department Guidelines
Due to the subject matter, this course must be taught with collaborative/group projects that account for at least 40% of a student’s final grade. The syllabus must contain evaluation/grading guidelines, class environment/expectations/rules, course learning outcomes, and a disability services statement. A schedule must be provided to students that contains content covered (text chapters, topics, etc.), tentative test dates (to include final date/time). If an LMS or similar site is used for the course, it must be created following the Quality Matters (QM) principals outlined in the QM workbook questions. These documents should be reviewed with the BIM instructor at least two weeks prior to class start.