This course is an introduction to the administrative professional career.
Quarters Offered
Fall,
Winter
Course Outcomes
Upon successful completion of the course, students should be able to demonstrate the following knowledge or skills:
- Describe the skills, knowledge, attitude, and work traits that employers expect of an administrative professional
- Discuss the importance of records management and retention
- Discuss the coordination of and confidentiality in handling business information
Institutional Outcomes
IO3 Human Relations/Workplace Skills: Students will be able to demonstrate teamwork, professionalism, and/or workplace specific skills.
Course Content Outline
- Module 1: Being a Professional
- Qualities of the professional
- Responsibilities of employees and employer
- Business etiquette
- Module 2: Managing Business Information
- Records Management & Retention
- Coordinating and applying office procedures to complete tasks